Legal Notice / Imprint

Effective as of: 24 April 2026

Welcome to Digital Optad. Transparency, clarity, and trust are the foundations of our digital transformation and technology services. This Legal Notice provides you with all the essential information about our company, our authorized representatives, and how you can easily get in touch with us. We are fully committed to complying with South African legal standards to ensure you have a safe, reliable, and transparent experience when interacting with our digital platforms.

Company Information

The following information is provided in compliance with Section 43 of the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002 - ECTA) and applicable provisions of the Consumer Protection Act, 2008 (Act No. 68 of 2008 - CPA).

Digital Optad (Pty) Ltd
6139 Makhanda
Eastern Cape
South Africa

Company Registration Number: 2023/123456/07
VAT Registration Number: 4123456789

Authorized Representative (Director):
Vusimani Kubhayi (CEO)

Contact Information

We value open communication. If you have any questions regarding our services, please feel free to reach out to us through the following channels:

• Email: contactus@digitaloptad.com
• Phone: +27738399465
• Website: digitaloptad.com

Customer Service & Business Hours:
Monday to Friday: 16h45 to 22h00
Saturday and Public Holidays: 10h00 to 16h00
We aim to respond to all inquiries within 24 hours.

Business Purpose

Digital Optad is a South African systems integrator and Information Technology company specializing in digital transformation, website hosting, and domain registration services. We design, develop, configure, and deploy custom digital solutions including internal business software, websites, web applications, automation systems, and communication integrations such as business email, WhatsApp, and SMS. Through these services, we support organizations in streamlining operations, improving efficiency, and scaling through secure, reliable, and integrated digital systems.

Social Media Presences

This Legal Notice also applies to our official presences on the following social media platforms and networks. Please note that we operate these pages under joint controllership with the respective platform providers in accordance with applicable data protection laws, specifically the Protection of Personal Information Act, 2013 (Act No. 4 of 2013 - POPIA):

• Facebook
• Instagram
• LinkedIn
• WhatsApp
• TikTok
• Twitter
• Threads
• YouTube
• Pinterest

Dispute Resolution and Consumer Protection

Your satisfaction is our priority. Should you have any complaints, we utilize an internal escalation procedure to resolve matters swiftly and fairly. Please contact our customer service team directly.

For consumers, we acknowledge your rights under the Consumer Protection Act, 2008 (CPA). We are willing to participate in Alternative Dispute Resolution (ADR) proceedings to resolve disagreements amicably without the need for formal court proceedings.

Liability Disclaimers

Liability for Content

We prepare the content of our website with the utmost care. However, we cannot guarantee that all information provided is entirely accurate, complete, or up-to-date at all times. As a service provider, we are responsible for our own content on these pages under general South African law. We are, however, not obligated to monitor transmitted or stored third-party information or to actively seek facts or circumstances indicating illegal activity, subject to the limitation of liability provisions for service providers under Sections 73 to 79 of the ECTA.

Liability for Links

Our website may contain links to external websites operated by third parties. Because we have no control over the content of these external sites, we cannot assume any liability for them. The respective provider or operator of the linked pages is always responsible for their content. If we become aware of any legal infringements on linked pages, we will remove such links immediately.

Copyright and Intellectual Property

The content, design, and works published on this website are protected by the Copyright Act, 1978 (Act No. 98 of 1978) of South Africa. Any duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law requires our prior written consent. Downloads and copies of this site are only permitted for private, non-commercial use.

We are always here to help. If you have any questions regarding this Legal Notice or our business operations, please do not hesitate to contact us using the details provided above.